Enable Two-Way SMS conversations with your customers.

Improve customer experience and communication with our Two-way SMS service, allowing you to send, receive, and respond automatically, ensuring seamless interaction and minimal delays.

Flexibility Of Two-Way SMS

SMS as a Chat

Create engaging customer interactions with our Two-way SMS API for powerful conversations.

Virtual Number

Send and receive SMS using your preferred option of shared or dedicated virtual numbers and shortcodes.

Cost & Time Effective

Two-way SMS enable automated processes to effectively and address customer issues and problem-solving.

Textify Digitals Two-Way SMS Work Flow

Use Cases

Boost customer interaction and enhance customer service by utilizing two-way SMS service, offering an efficient approach for enterprises to improve their customer-company interaction.

Manage Appointments

Use two-way SMS for automated appointment rescheduling or confirmation, minimizing manual processes and enhancing efficiency.

Banking

Users have the ability to deactivate their cards or banking services and receive instant confirmations for seamless control and peace of mind.

Survey and Feedback

Efficiently collect customer feedback to deliver exceptional customer service and ensure the delivery of products that meet customers' desires and expectations.

Customer Care

Without having to wait in a long phone queue, customers can send queries and complaints immediately at their convenience.

Personalised Marketing

Send personalized offer campaigns for subscription renewals or upgrades using two-way messaging service, boosting customer engagement.

Quiz, Contests and Polling

Leverage two-way SMS to set up interactive quizzes with prizes or conduct anonymous voting for your favorite TV shows.

Integrate two-way SMS into your workflow seamlessly.

Textify Digitals’ telecom experts will assist you in seamlessly integrating the Two-way SMS service into your workflow to meet your specific requirements. End-user replies can be transferred to you via API, emails, our online dashboard, or SMPP.

Textify Digitals offers service presentations to help you gain customer trust and qualify leads, showcasing the true value of effective communication.